Creating Service Requests
To create Service Requests:
1- Create a new trigger.
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2- Select Create Service Request action from IBM Maximo Enterprise Asset Management category.
3- Select the Device Name.
4- Provide the needed information using the following tables as a reference.
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Parameters
| Parameter | Description |
|---|---|
| Device Name | The name of the device connected to the Maximo Service and that is tied to the Service Request. |
Input tab
| Parameter | Description |
|---|---|
| reportedPriority | Priority of service request as determined by person making the request. |
| description_longdescription | Long description about the Service Request. |
| description | Brief description about the Service Request. |
The above Input Parameters are default parameters, defined by the connector. If the user wishes or needs to change or modify the parameters, they will need to use the advanced parameters on Device Definition of Service Request (SR) schema. [These attributes are defined in the Service Request Object of Maximo]
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Creating Work Orders
To create Work Orders:
1- Create a new trigger.
2- Select Create Workorder action from IBM Maximo Enterprise Asset Management category.
3- Select the Maximo Connection Device Name.
4- Pick from the Site ID list.
5- Pick the Asset.
6- Provide the needed information in the Input Parameters using the following tables as a reference.
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Parameters
| Parameter | Description |
|---|---|
| Device Name | The name of the device connected to the Maximo Service and that is tied to the Work Order. |
| Site ID | Identifies the site. Select the one where the workorder will be created. |
| Asset Name | Identifies the asset. Select the one where the workorder should be created against. |
Input tab
| Parameter | Description |
|---|---|
| description |
Specifies the description of the workorder. |
| worktype | Speciies the work type of the workorder. It could be EM (Emergency Maintenance); PM (Preventive Maintenance); Capital Project; Corrective Maintenance; or any other that the user has added. |
| schedfinish | Date and time the work is scheduled to be completed. Should be in format YYYY-mm-ddTHH:mm:ss.SSSZ Eg: 2022-09-29T10:18:18.427Z . |
| schedstart | Date and time the work is scheduled to begin. Should be in format YYYY-mm-ddTHH:mm:ss.SSSZ Eg: 2022-09-29T10:18:18.427Z . |
The above Input Parameters are default parameters, defined by the connector. If the user wishes or needs to change or modify the parameters, they will need to use the advanced parameters on Device Definition of Work Order schema. [These attributes are defined in the Work Order Object of Maximo]
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Update Meter Reading
To Update Meter Readings:
1- Create a new trigger.
2- Select Update Meter Reading action from IBM Maximo Enterprise Asset Management category.
3- Select the Maximo Connection Device Name.
4- Pick from the Site ID list.
5- Pick the Asset.
6- Select the Meter Name.
7- Fill the needed information in the Input Parameters using the following tables as a reference.
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Parameters
| Parameter | Description |
|---|---|
| Device Name | The name of the device connected to the Maximo Service. |
| Site ID | Identifies the site. Select the one where the reading will be done. |
| Asset Name | Identifies the asset. Select the one where the reading will be done. |
| Meter Name | Identifies the meter. Select the meter that will be read. |
Input tab
| Parameter | Description |
|---|---|
| newreading | The new reading of the meter. |
The above Input Parameters are default parameters, defined by the connector. If the user wishes or needs to change or modify the parameters, they will need to use the advanced parameters on Device Definition of Meter Reading schema. [These attributes are defined in the Meter Reading Object of Maximo]
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