Topic updated on September 17, 2021

Understanding SMS

The SMS messaging service allows you to send and receive SMS messages within the IoT Platform .  It provides following enhanced capabilities:
  • The message delivery status is reported
  • The message is resent upon failures
  • The message history is saved and it enables you to sort or export to CSV format 
  • Different coding formats (Text, Bin and UCS2) are available

The following table and the state diagram provides the various states of an SMS

StatesState Diagram
New - Message created but not yet accepted by SMS engine. 
accepted_by_sms_engine (Internal)
sent_to_kannel (Internal)
accepted_by_adapter (Internal)
sent_to_device
delivered

Templates are pre-defined and you can manage them.

The following are the SMS short codes for the SMSC(Short Message Service Center).

SMS providerShort code
Tele2700092
Telefonica700092
Rogers700092
AT&T Jasper87194704
AT&T EOD 28887872
T-Mobile 1520
VF new SMPP310003191
Verizon VPP777211530003
Telefonica Kite215046

 

CDPSMSCTwilio
Sending SMS
  • Always available
  • Does not provide delivery confirmation
  • Requires configuration (Not available for all CDPs)
  • Provides delivery tracking and confirmation
  • Requires configuration (Third party application)
  • Provides delivery tracking and confirmation at an additional cost
Receiving SMS
  • Not available
  • Requires configuration (Not available for all CDPs)
  • Provides delivery tracking and confirmation
  • Requires configuration (Third party application)
  • Provides delivery tracking and confirmation at an additional cost
TroubleshootingLimited Diagnostic abilityTransmission Logs are available Transmission Logs are available (Third party)

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