Password rules

The following rules apply to the passwords used to log in to the Management Portal:

  1. The password must be at least  10 characters long. Leading and trailing spaces will be trimmed.
  2. The password must contain at least:
    • one alpha character (a-z and A-Z)
    • one numeric character (0-9)
    • one special character from this set:
      ` ! @ $ % ^ & * ( ) - _ = + [ ] ; : ' " , < . > / 
  3. The password must not:
    • contain spaces
    • begin with an exclamation ( ! ) or a question mark ( ? )
    • contain your login ID
    • contain your registered email address
  4. The password cannot contain repeating character strings of 3 or more identical characters. E.g. "1111" or "aaa"
  5. The sequence of the first 3 characters cannot be in your login ID
  6. Passwords are treated as case sensitive
  7. Password cannot repeat any of the previous 24 passwords used