Supported Gateways

The deviceWISE (dw) IoT Platform products are supported on a variety of operating system and hardware platforms. The software is downloaded from the Management Portal under the Developer >> Resources page.

Software Gateways

The following operating systems are supported for software gateway distributions:

Platform Support Enterprise Gateway Asset Gateway
Windows Server 2022 Generally Available Yes Yes
Windows XP Generally Available Yes Yes
Windows 7, 10 (32-bit) Generally Available Yes Yes
Windows 7, 10 (64-bit) Generally Available Yes Yes
32-bit - Windows Server 2012 (R2), 2016 Generally Available Yes Yes
64-bit - Windows Server 2012 (R2), 2016, 2019 Generally Available Yes Yes
CentOS 6 (32-bit) Generally Available Yes Yes
CentOS 6/7 (64-bit) Generally Available - for deviceWISE 32-bit Linux Gateways installed on 64-bit CentOS Operating Systems
Generally Available - for deviceWISE 64-bit Linux
Gateways installed on 64-bit CentOS Operating Systems
Yes Yes
AIX 6.1, 7.1, 7.2 (64-bit)
Generally Available Yes No
Red Hat Enterprise Linux 8 Generally Available Yes Yes
SUSE Linux Enterprise Server 15 (64-bit) Generally Available Yes Yes
Ubuntu 18.04. 20.04 (64-bit) Generally Available Yes Yes

Wireless Gateways

The following wireless gateways are supported:

Vendor Model Support Enterprise Gateway Asset Gateway
B+B SmartWorx Spectre V3
Generally Available No Yes
GateTel EZMoto Generally Available No Yes
MultiTech MultiConnect Conduit MTCDT-H5 Generally Available No Yes
MultiConnect Conduit for AT&T MTCDT-LAT1 Generally Available No Yes
MultiConnect rCell 100 Series MTR-H5 Technology Preview No Yes
MultiConnect rCell 100 Series MTR-LAT1-B07 Generally Available No Yes
Option Wireless CloudGate Generally Available No Yes
Red Lion RAM® 6000 Pilot Ready No Yes
RAM® 9000 Pilot Ready No Yes
Systech SL-500 Generally Available No Yes
USRobotics 3510 Generally Available No Yes
Vantron VT-M2M-LV Generally Available No Yes

Wired Gateways

The following wired gateways are supported:

Vendor Model Support Enterprise Gateway Asset Gateway
Cisco IR829 Generally Available No Yes
Dell 3200 Generally Available - for deviceWISE 64-bit Linux Yes Yes
5200 Generally Available - for deviceWISE 64-bit Linux Yes Yes
Moxa Moxa UC-8200 Generally Available - for deviceWISE 64-bit Linux Yes Yes
Raspberry Pi 3
Model B
Technology Preview No Yes
Rockwell ControlLogix Compute Module Generally Available Yes No
Siemens MicroBox Generally Available Yes Yes
NanoBox Generally Available Yes Yes
Teltonika TRB140 Generally Available No Yes
RUTX09 Generally Available No Yes

For information on the installation of gateway products, see Installing product software.

Proxy Gateways

The following proxy gateways can be hosted and translate communications from other wireless devices:

Vendor Model Support
Pointer CR300 Generally Available
Nano (with MultiSense) Generally Available
CanIQ Pilot Ready
Xirgo 2000 Series Generally Available
4000 Series Generally Available

Discontinued Gateways

The following gateways are discontinued and no longer supported or included in the build output beginning with the 19.1.7 release. Customers should contact their sales representative if there are questions about the following platforms and gateways:

Vendor Model
Advantech UNO-2000 Series
UNO-2100 Series
TPC-1100 Series
AIX 32-bit  
CalAmp

CDM-5030

LMU-2000 Series

LMU-3000 Series

LMU-5000

Cisco IE 4000
Cradlepoint IBR600
Dell Edge 5000 with WindRiver Linux 7
Edge 5000 with Ubuntu Server
Janus Platform  
Linux 64-bit (Snap)  
Mitsubishi Electric CCPU - Q12DCCPU-V
WinCPU - Q10WCPU-W1
MultiTech H4
EV2
MTCDP H5
NetComm NWL-11
NWL-12
NTC-30W
NTC-40W
NTC-6200
Siemens SIMATIC IOT2040
Vanguard  
Vodafone Machinelink (rebranded NetComm)  
xmodus XM1710E

Release Status of Gateways and Operating Systems

deviceWISE runs on a wide variety of gateways and operating systems.  The release status of deviceWISE on these gateways is categorized as Generally Available, Pilot Ready, and Technology Preview. This status reflects the maturity and level of testing that has been completed on the gateway or operating system. Below are definitions of the three categories:

Generally Available  To qualify as a Generally Available gateway, it must be extensively tested and then continually tested throughout the product lifecycle. Testing includes multiple models, firmware levels, and interfaces where applicable. For product support, any problems found using one of the drivers listed as Generally Available are considered to be fully covered under the support program.
Pilot Ready Many drivers have been created on behalf of our customers, and those gateways can benefit you as well. For product support, gateways listed under Pilot Ready are not covered by the standard support agreement.  Fixes or improvements to these drivers are available through an independent support agreement or based upon works-for-hire contracts.
Technology Preview This driver has been designed for specific use cases. While generally functional, it might lack certain features for broader purposes. Prior to implementation, we advise customers to thoroughly test the driver within their specific applications. Should adjustments be required, please reach out to your technical account manager for further support.