Installing Asset Gateway for 64-bit Snap (Discontinued)

This page describes how to download and install the deviceWISE Asset Gateway 64-bit Snap product on Ubuntu Core 64-bit: https://ubuntu.com/core

  • You are running Ubuntu Core 64-bit.
  • You have connectivity to the device or virtual machine running Ubuntu Core 64-bit.
  • You can use an SSH client to log in to the Ubuntu Core 64-bit OS shell.
  • You can use an SCP client to upload the deviceWISE Asset Gateway 64-bit Snap installation package to the device or virtual machine running Ubuntu Core 64-bit.
  • You have root privileges in the Ubuntu Core 64-bit OS environment.
  • You have a computer, such as a laptop, that can be used to log on to the Management Portal.
  • You have a Management Portal user ID and password and know how to log on. You need this to download the Asset Gateway installation file from the Management Portal.If you need a Management Portal account, see Creating the deviceWISE Cloud account. If you received the installation files from your support representative, you can skip the download steps and proceed with Installing deviceWISE Asset Gateway Software.
  1. Log on to the Management Portal
  2. Navigate to Developers >> Resources
  3. Click on the appropriate build folder(if you are not sure, pick the latest available build. For example: 24.01).
  4. Navigate to Snap>>Linux-X64-Snap>>Asset_Gateway
  5. Click on deviceWISE_Asset_Gateway.Linux-X64-Snap.XXX (where XXX is the version of the Asset Gateway software you want to download). It will download the file to a temporary location on the computer.
  6. Copy the installation file to the device or virtual machine running Ubuntu Core 64-bit using the secure copy program scp(1), or an SCP-capable client such as WinSCP.
  7. After copying the file to the device or virtual machine, log on to the device or virtual machine with an account with root privileges using ssh(1) or an SSH client program such as PuTTY. Please refer to the distribution documentation for details or troubleshooting instructions.
    snap install --devmode deviceWISE_Asset_Gateway.Linux-X64-Snap.XXX.snap

If you encounter an error (error: cannot install snap file: experimental feature disabled - test it by setting 'experimental.layouts' to true) while installing the Snap on a Dell Edge Gateway 3001. Enable the experimental layouts feature by using the following command:

sudo snap set core experimental.layouts=true

To uninstall or remove the product:

  • You may want to do a node Back Up, using the Workbench, before uninstalling the product to capture the current application definition and system configuration information.
  • Log on to the device using the SSH client of your choice.
  • Execute the snap utility as follows
    snap remove devicewise

After logging into the system via SSH, you can execute the following commands to either, stop, start, or restart the deviceWISE service:

snap stop devicewise
snap start devicewise
snap restart devicewise

If you are following the steps in the Getting started with IoT Gateways , then continue with the tasks described in Installing the Workbench to perform the initial Asset Gateway LAN settings configuration and to connect the Enterprise Gateway to the deviceWISE Cloud.

If you are not following the steps in the Getting Started with Gateways guide and need to install the Workbench, then continue with the tasks described in Installing the Workbench software.

If the Workbench is already installed, then for information on using the Workbench and the deviceWISE features, see The Workbench.

Install any device driver or extension files that need to be applied to a node using the Packages tab. It is important to have the supported level of the device driver or extension files that match the base run time release level. If there are any questions or concerns, contact your support representative. See Packages for more information on adding device driver and extension files.