Installing Asset Gateway for MultiTech MultiConnect rCell

This section describes installing the deviceWISE Asset Gateway for MultiTech MultiConnect rCell product on a MultiTech MultiConnect rCell gateway.The MultiTech MultiConnect rCell models supported include:

  • MTR-LAT1-B07

The following is prerequisites:

  • You have the MultiTech rCell gateway.
  • You have an Ethernet cable.
  • You have a computer, such as a laptop, that can be used to log on to the Management Portal and can have its IP address changed to allow a direct Ethernet cable connection to the MultiTech rCell gateway at its factory default IP address.
  • You have a Management Portal user ID and password and know how to log on. You need this to download the Asset Gateway installation files from the Management Portal.
    If you need a Management Portal account, see Creating the deviceWISE Cloud account.
    If you received the installation files from your Telit representative, you can skip the download steps and proceed with Running the install program.
  • You are familiar with basic Linux commands and have root access to the MultiTech rcell gateway.

Obtaining the Asset Gateway for MultiTech install files

Follow these steps to download the Asset Gateway for the MultiTech rCell install files:

  1. Log on to the Management Portal, and clickDeveloper.
    The Developer menu appears.
  2. From the Developer menu, clickResources.
  3. From under Index of files, select the appropriate build (if you are not sure, pick the latest available build).
  4. Click MultiTech
  5. Click rCell
    • Click Asset_Gateway
    • Click DWGateway_Install.Linux-ARM-MultiTech-rCell.XXX.ipk (where XXX is the version of the Asset Gateway software you want to download) and download the file to a temporary location on the computer.

Inserting a cellular SIM card

If the MultiTech rCell gateway will be configured for cellular connection, follow the instructions provided with the hardware to install your SIM card.
The SIM card metal connectors are positioned down, with the notch to the lower right as it is inserted into the MultiTech rCell gateway.

Using the MultiTech rCell Web Interface program

  1. After the installation file has been downloaded, to allow a direct Ethernet connection from the computer to the MultiTech rCell, temporarily change the computer's:
    • IP address for the Ethernet adapter to 192.168.2.2
    • Network mask for the Ethernet adapter to 255.255.255.0.
  2. Connect the computer's Ethernet port to the MultiTech rcell gateway's Ethernet port using the Ethernet cable.
  3. From your computer, you should be able to ping the MultiTech rCell gateway at IP address 192.168.2.1.
  4. Use a web browser to access the MultiTech rCell at its default IP address by entering 192.168.2.1 into the address field of your web browser.
    Note: You may be asked about a security certificate mismatch when accessing the MultiTech rCell Web Interface for the first time. To continue, accept  the mismatch and proceed.
  5. When prompted, enter the credentials for the Web Interface:
    User Name = admin
    Password = admin

  6. The Multitech rCell Web Interface is used to perform several configuration tasks, including:

    • IP address, subnet mask, default gateway and DNS settings
    • Mobile WAN (cellular) configuration settings
    • Date, time, and timezone settings
    • Wifi, DHCP and other features depending on your network environment.

    Firewall configuration

    Make sure the Firewall -> Settings -> Input Filter Rules are enabled and configured to allow the Workbench to connect using TCP port 4012 and UDP port 4009.


Running the install program

To prevent the installer from failing due to the noexec flag on the /var/volatile mount, execute the following command to re-mount the /var/volatile filesystem to allow for the execution of the installer:

mount -o remount, rw,nosuid,nodev,mode=755 /var/volatile
  1. After the files have been downloaded, to allow a direct Ethernet connection from the computer to the MultiTech rCell gateway, temporarily change the computer's:
    • IP address for the Ethernet adapter to 192.168.2.2
    • Network mask for the Ethernet adapter to 255.255.255.0.
  2. Connect the computer's Ethernet port to the MultiTech rCell gateway using the Ethernet cable.
  3. From the computer, you should be able to ping the MultiTech rCell gateway at IP address 192.168.2.1.
  4. Transfer the downloaded installation file from the computer to the /tmp directory of the gateway, using any secure file transfer (SFTP) tool available, such as WinSCP.
    The default IP address is 192.168.2.1, the default username is admin and the default password is admin.
  5. Open a command prompt (shell) on the MultiTech rCell gateway with a SSH client program, such as available in PuTTY.
    The default IP address is 192.168.2.1, the default username is admin and the default password is admin.

  6. Log on, and then do the following:

    cd /tmp
opkg install DWGateway_Install.Linux-ARM-MultiTech-rCell.XXX.ipk

  7. The installation program will display information as it executes the installation and will display

    ...
info: starting deviceWISE Asset Gateway...

The deviceWISE Asset Gateway software has been installed in the /opt/dw directory and is using the default IP address of 192.168.2.1.

18.1.2 Release

The Asset Gateway for MultiTech Conduit rCell requires a full installation for the 18.1.2 release. A product update file (a .dwu file) is not available.

After the 18.1.2, of later, release is installed using the full installation method, a product update file can be used to update to newer release.

Uninstalling the Asset Gateway software

To uninstall or remove the product:

  • You may want to do a node Back Up before uninstalling the product to capture the current application definition and system configuration information.
  • Go to the /opt directory and remove the dw directory.

Next steps

If you are following the steps in the Getting Started with Gateways guide, you can continue with the tasks described in Installing the Workbench to perform the initial Asset Gateway LAN settings configuration, cellular connection configuration, and to connect the Asset Gateway to the M2M Service.

If you are not following the steps in the Getting Started with Gateways guide and need to install the Workbench, you can continue with the tasks described in Installing the Workbench software.

If the Workbench is already installed, see The Workbench in the Gateway Developer's Guide and Reference for information on using the Workbench and the deviceWISE features that it can access.

Install any device driver or extension files that need to be applied to a node using the Packages tab. It is important to have the supported level of the device driver or extension files that match the base run time release level. If there are any questions or concerns, contact your support representative. See Packages for more information on adding device driver and extension files.