Editing email template

The email template does not contain Javascript, nor event handling properties like onclick and onload that can trigger Javascript.

The email templates are edited to modify the subject line and the message body. To edit an email template, follow these steps:

  1. Click the   on the top right corner of the Management Portal.
    Then, click on the Super administration option.
  2. At the Left column, search for the LOOK & FEELgroup, click on the Email templates option

  3. Click on the corresponding edit buttonof an Email template, you want to edit. Editing screen appears.
  4. Edit the Subject line/Body
    1. To use a variable use a $ sign and the variable within brackets - The variable gets replaced to an actual value respective to your organization. For more information about email template variables, see Email template variables.
    2. Use any HTML elements to format the email. 
    3. It is possible to have static text and email template variables The subject and Body can contain any combination of static text and email template variables.

  5. Click Update.

Portal Default templates will be inherited by Child Org. Changes made to the Portal templates by the Child Org will result in a copy of the original email template, containing the made changes.


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