Installing Asset Gateway for MultiTech Conduit AEP

This section describes installing the deviceWISE Asset Gateway for MultiTech Conduit AEP for AT&T product on a MultiTech Conduit AEP gateway. The MultiTech Conduit AEP models supported include:

  • MTCDT-LAT1

The following is prerequisites:

  • You have the MultiTech Conduit AEP gateway.
  • You have an Ethernet cable.
  • You have a computer, such as a laptop, that can be used to log on to the Management Portal and can have its IP address changed to allow a direct Ethernet cable connection to the MultiTech Conduit AEP gateway at its factory default IP address.
  • You have a Management Portal user ID and password and know how to log on. You need this to download the Asset Gateway installation files from the Management Portal.
    If you need a Management Portal account, see Creating the deviceWISE Cloud account.
    If you received the installation files from your Telit representative, you can skip the download steps and proceed with Running the install program.
  • You are familiar with basic Linux commands and have root access to the MultiTech Conduit AEP gateway.

Obtaining the Asset Gateway for MultiTech install files

Follow these steps to download the Asset Gateway for the MultiTech Conduit AEP install files:

  1. Log on to the Management Portal, and then select Developer.
    The Developer menu appears.
  2. From the Developer menu, select Resources.
  3. From under Index of files, select the appropriate build (if you are not sure, pick the latest available build).
  4. Select MultiTech
  5. Select Conduit_AEP
    • Select Asset_Gateway
    • Select DWGateway_Install.Linux-ARM-MultiTech-Conduit-AEP.XXX.run (where XXX is the version of the Asset Gateway software you want to download) and download the file to a temporary location on the computer.

Inserting a cellular SIM card

If the MultiTech Conduit AEP gateway will be configured for cellular connection, follow the instructions provided with the hardware to install your SIM card.
The SIM card gets installed behind the panel with the MuliTech logo. The SIM card metal connectors are positioned down, with the notch to the lower right as it is inserted into the MultiTech Conduit AEP gateway.

Using the MultiTech Conduit AEP Web Interface program

  1. After the installation file has been downloaded, to allow a direct Ethernet connection from the computer to the MultiTech Conduit AEP, temporarily change the computer's:
    1. IP address for the Ethernet adapter to 192.168.2.2
    2. Network mask for the Ethernet adapter to 255.255.255.0.
  2. Connect the computer's Ethernet port to the MultiTech Conduit AEP gateway's Ethernet port using the Ethernet cable.
  3. From your computer, you should be able to ping the MultiTech Conduit AEP gateway at IP address 192.168.2.1.
  4. Use a web browser to access the MultiTech AEP at its default IP address by entering 192.168.2.1 into the address field of your web browser.
    Note: You may be asked about a security certificate mismatch when accessing the MultiTech Conduit AEP Web Interface for the first time. To continue, accept  the mismatch and proceed.
  5. When prompted, enter the credentials for the Web Interface:
    User Name = admin
    Password = admin
  6. The Multitech Conduit AEP Web Interface is used to perform several configuration tasks, including:
    • IP address, subnet mask, default gateway and DNS settings
    • Mobile WAN (cellular) configuration settings
    • Date, time, and timezone settings
    • Wifi, DHCP and other features depending on your network environment.

  7. You can use the First-Time Setup Wizard to configure the gateway, or select the individual configuration items.

    Firewall configuration

    Make sure the Firewall -> Settings -> Input Filter Rules are enabled and configured to allow the Workbench to connect using TCP port 4012 and UDP port 4009.

Running the install program

To prevent the installer from failing due to the noexec flag on the /var/volatile mount, execute the following command to re-mount the /var/volatile filesystem to allow for the execution of the installer:

mount -o remount, rw,nosuid,nodev,mode=755 /var/volatile
  1. After the files have been downloaded, to allow a direct Ethernet connection from the computer to the MultiTech Conduit AEP gateway, temporarily change the computer's:
    • IP address for the Ethernet adapter to 192.168.2.2
    • Network mask for the Ethernet adapter to 255.255.255.0.
  2. Connect the computer's Ethernet port to the MultiTech Conduit AEP gateway using the Ethernet cable.
  3. From the computer, you should be able to ping the MultiTech Conduit AEP gateway at IP address 192.168.2.1.
  4. Transfer the downloaded installation file from the computer to the /dev/shm directory of the gateway, using any secure file transfer (SFTP) tool available, such as WinSCP.
    The default IP address is 192.168.2.1, the default username is admin and the default password is admin.
  5. Open a command prompt (shell) on the MultiTech Conduit AEP gateway with a SSH client program, such as available in PuTTY.
    The default IP address is 192.168.2.1, the default username is admin and the default password is admin.

  6. Log on, and then do the following:

    
cd /dev/shm
/bin/sh DWGateway_Install.Linux-ARM-MultiTech-Conduit-AEP.XXX.run

The deviceWISE Asset Gateway software has been installed in the /opt/dw directory and is using the default IP address of 192.168.2.1.

Uninstalling Asset Gateway

To uninstall or remove the product:

  1. Before uninstalling the product back-up the Node using the Workbench. See: Backing up and Restoring a node's configuration
  2. Execute the /opt/dw/uninstall script.
    
cd /dev/shm
/bin/sh DWGateway_Install.Linux-ARM-MultiTech-Conduit-AEP.XXX.run
  3. After the script execution completes, optionally remove the /opt/dw directory. directory.

Next steps

If you are following the steps in the Getting Started with Gateways guide, you can continue with the tasks described in Installing the Workbench to perform the initial Asset Gateway LAN settings configuration, cellular connection configuration, and to connect the Asset Gateway to the M2M Service.

If you are not following the steps in the Getting Started with Gateways guide and need to install the Workbench, you can continue with the tasks described in Installing the Workbench software.

If the Workbench is already installed, see The Workbench in the Gateway Developer's Guide and Reference for information on using the Workbench and the deviceWISE features that it can access.

Install any device driver or extension files that need to be applied to a node using the Packages tab. It is important to have the supported level of the device driver or extension files that match the base run time release level. If there are any questions or concerns, contact your support representative. See Packages for more information on adding device driver and extension files.