Topic updated on September 17, 2021
Enabling MFA provides you with a second level of security in addition to the username and password. For more information on MFA, see Multi-Factor Authentication. To enable the MFA, follow the procedures below:
To enable MFA you need to install the Authenticator application on your smartphone to scan the QR code that appears while enabling MFA and to generate secondary passwords for subsequent logins. The following table provides the list of applications for various mobile operating systems.
|Mobile Operating System||Authenticator version|
|Android||Google Authenticator; Authy 2-Factor Authentication|
|iOS||Google Authenticator; Authy 2-Factor Authentication|
- In the Management Portal, click the >> My
profile on the top right corner of the
My profile screen appears.
- Click on Enable MFA
Enable multifactor authentication screen appears with the text describing the MFA
- Click Enable MFA
Activate MFA device QR code appears.
- Setup and open the Google Authenticator app on your
phone. The above table provides the links to download
the Google Authenticator app.
- Tap Scan barcode
- Point your phone camera to the QR code that is
displayed on the Management portal
The MFA is now enabled.
- Click Close button to close
the Activate MFA deviceQR code
The next time you login you need to open the app to get the secondary password. For more information on logging in with the MFA, see Logging in with MFA enabled.