Licenses

The Licenses tab is used to view the current licenses and to add licenses to the node. Some licenses are automatically added to the node when the node connects to the deviceWISE Cloud.

In order to use a feature of node, the node must have a license for that feature. Some features of a node are available without the need to install a license. Some licenses must be installed in a node using the Licenses tab. Licenses can be imported from a file or entered one at a time via the keyboard.

Each license allows access to its specific feature, such as:

  • Execution of triggers
  • Use of transports and listeners to access database servers and messaging server enterprise applications (IBM DB2, Oracle, Microsoft SQL Server, MySQL, WebSphere MQ, and so forth.)
  • Device drivers, and more.

License keys are specific to a node. They are not required to enable features in the Workbench, but rather to enable features in the node connected to by the Workbench.

Once you have installed licenses on a node, any changes to the node and the hardware identifier used to generate the licenses may cause the licenses to become invalid. For example, if a MAC address is used for a node to generate licenses and the MAC address is changed by substituting a different network interface card, then the licenses will become invalid.

To an optimized experience, System Serial Number should be the preferred ID to generate licenses. Through the usage of SSN instead of Mac Address, issues with Hardware ID Mismatches due to IP changes might be avoided.

In the "License Server" tab, the "Outstanding Licenses" table only shows pooled licenses because, for non-pooled ones, one key serves all gateways.

Therefore, in the "Licenses" tab of the License Server, all the keys that refer to the same product and don't have a counter associated are duplicates and can be removed, leaving just one.

If a license shows as "Unknown", update your Workbench to the latest version.

Terminology used in this section

Term Description
License key A character text string that represents a license. A license key will be similar to the following:
GJDR25DV-6FJFCKXC-FRSUVXA3-QUJBIUAY
License file A text file that contains one or more license keys.
Emergency License A temporary "emergency" license generated when a valid license key for the node becomes invalid, such as a hardware ID mismatch.
For more information, see Emergency licenses.

License file

When you purchased your software, you may have also received a license file to import into the node. Continue with the section, Importing the license file. If you did not receive a license file or need to generate license keys, continue with the next section, Obtaining the hardware identifier of the node.